Chief Executive Officer Report
Once again prior to passing comment on this year’s Operations I pay tribute to our Kaumātua Uncle Dennis Hansen who passed away 4th September last year, he is acknowledged in last year’s Annual Report and again specifically in Page 9 of this year’s Report. We have a number of sayings in our culture one is “You do not know what you have lost until it is actually gone” and we miss this large in life elder immensely. The second saying we have is that “so long as we speak of our Ancestors that have passed on they are never dead” and so in our own cultural style whenever we start any hui not only do we express our faith we also express an acknowledgement for those that have gone on and have played a significant role in our whānau.
The stand out event for Whānau Waipareira this year was being part of the Executive of the National Urban Māori Authority (NUMA) that ultimately won the North Island Whānau Ora Commissioning Agency.
We bid for this in September 2013 and finally signed a Contract confirming that NUMA as the winning Tenderer for the provision of this Service to the North Island.
The National Urban Māori Authority in turn contracted the Administration and the Back-Office Services to administer this Contract to Te Whānau o Waipareira Trust. We are delighted with this opportunity on many fronts. For the first time it allows us to design our own Policy and our own programmes in endeavouring to lift the performance of our populations across the whole of the North island.
Whilst the Dollar values provided to our Agency are not great in servicing 560,000 Māori and others in the North Island it presents us with a platform to build rigger integrity and credibility in all our Communities delivering Services across Health, Welfare, Education and Justice designed and delivered for us, by us and to us.
For too long too many have designed programmes for them delivered to us by them and have continued to fail. Their attempts have been well intentioned but after 3 decades this new approach has seen the light of day.
We will report on this company named Te Pou Matakana as it continues to roll out a range of services Research and Advocacy upon our behalf driven by our Communities, to our Communities and for our Communities.
The second major achievement has been to focus on measuring and placing evidence to our Board in advancing our 25 year Strategic Plan which was launched last year. The years 2013-2018 were defined in that Plan as preparing Waipareira for the future.
We were tasked to ensure that over this first 5 year period Waipareira will fully develop and implement its model of working with and for whānau. We were tasked to determine a high standard of Service to whānau and to develop a Workforce that was able to work within an environment that demanded constant change by them because of the constant change involving in our Communities and in our whānau. This Strategic plan set out four (4) Goals and four (4) Objectives to be achieved over this period. Firstly we have designed, developed and implemented a nationally defining IT programme, Whānau Tahi that not only allows our workers to navigate their daily whānau work contacts, it allows our Funders, our Managers, our Workers and more importantly the whānau we are working with to follow the logic behind the number of interventions we either deliver or broker on their behalf for them from External agencies.
Secondly we have enlisted the support of external workforce development specialists in teaching and supporting key capacity and competencies uplifts in our Team Leaders and Practice Leaders.
Thirdly we have sought to restructure Whānau Waipareira around all activities we have been contracted to achieve regardless of the Funder. This brings greater networking, greater productivity, greater efficiency and a common sense approach to our Frontline staff who now talk about activities they must undertake with their whānau rather than a messy number of Contract outcomes to be delivered to several different Contract Agencies.
Consequently we believe we are well in advance of meeting our 5 year commitment to future proofing our whānau workforce in the way in which they conduct themselves with mana with the whānau that we serve.
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