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...Waipareira Trust has been at the forefront of delivering services to families in West Auckland and with its specially designed IT system, the Trust has the ability to manage information across multiple sectors including health, education, social and economic.
Built on the robust Microsoft Dynamics platform, Whānau Tahi Navigator was built by the community for the community. The IT tool is innovative, unique and outcomes-based offering providers a desired platform to meet funder, provider, and family needs.
Whānau Tahi’s deputy chief executive Stephen Keung said the journey towards building the Whānau Tahi Navigator began in 2009.
“There was a need to develop a relationship management tool to better track our clients and link them to all relevant services offered by the Trust,” Mr Keung said.
Whānau Tahi Navigator went live in January 2011 with the opening of the new Whānau Centre – Waipareira’s one stop shop – housing a range of services under one roof.
The inception of Whānau Ora – Minister Tariana Turia’s all inclusive approach to delivering better services to families – has offered Whānau Ora providers the opportunity to develop and enhance innovative ways to their practice approaches.
The National Urban Māori Authority is one of 25 Whānau Ora provider collectives that includes Waipareira Trust, Ōtangarei Trust in Whangārei, Manukau Urban Māori Authority in south Auckland, Te Rūnanga o Kirikiriroa in Hamilton, with approved affiliate Te Kohao Health, Te Rūnanga o Nga Maata Waka in Christchurch and Te Roopū Āwhina ki Porirua in Wellington.
Whānau Tahi Navigator is now live in a number of providers within the NUMA collective.
The native and rich Microsoft features offer employees a similar look and feel to Microsoft Office Outlook enabling a better visual environment with improved navigation through the application.
Senior administrator for Te Kohao Health Nadine Hapuku said they are excited to be implementing Whānau Tahi Navigator into their organisation.
“We see it as an effective tool that allows us to work in a results-based way, bringing both quantitative and qualitative data into one environment. Its strength lies in the non-prescriptive design that makes it useable by any provider of services.
Whānau Tahi Navigator is expected to go live in other provider collectives within the second quarter of 2012.